Last Updated: October 6, 2025
At paintingburlington.com, also referred to here as "paintingburlington.com," "we," or "us," we value your privacy and take it seriously.
This policy describes the information we collect, how we use it, who may receive it, and the choices available to you. By accessing paintingburlington.com or any site that references this policy, you agree to the terms outlined below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and apps on third-party websites when those assets link to this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Service request details such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Verification of service requests and fraud screening
- Advertising and analytics data, including email engagement
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Understand site performance
- Tailor content to your interests
- Support advertising and measurement
Most browsers allow you to block or remove cookies. If you do, some features of the Website may not function as intended.
Third parties may also place cookies on your device, and we do not control those cookies.
Interest-Based Advertising
We may partner with advertising providers to display ads that are tailored to your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Customize your experience and our marketing
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following circumstances:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help us run the Website and operate our business, such as providers of analytics, security, payment processing, customer support, and marketing.
They may access personal information only as needed to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may use its own privacy policy to govern how it handles that data.
Your Choices
- Do not provide information: You may browse public pages without submitting personal information, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This does not affect messages from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or the opt-out links above.
Access and Control
You can ask us to:
- See the data we have collected about you
- Fix inaccurate information
- Delete information, where legal or operational requirements allow
- Share concerns about how we use your data
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, while considering:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The reasons the information is being processed
- Legal and regulatory requirements
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is transmitted over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect personal information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared information
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal information collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the prior calendar year.
Send a written request including "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
Whenever we make updates, the "Last Updated" date will change.
Your continued use of the Website after changes are posted means you accept the revised policy.
How to Contact Us
Burlington Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
